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Staff

These are the main Freeline crew, all of them proven over the years for their honesty, friendliness and pride in helping Freeline give the best service we can.  Over the years business dealings have led to some long term friendships, so you can always expect a friendly welcome in the areas we visit.

ANDI - Jakarta Manager

Andi is our Jakarta Manager, coordinating all transport and accommodation for our South Sumatra and West Java Tours, as well as transfers to Padang, Medan and Bali.  As his role has grown he spends less time behind the wheel and more time behind the desk.  He is ably supported by our main driver, Yus, and will be on hand at the Airport meeting large group arrivals. 

His extensive knowledge of Jakarta and friendly attitude makes sure our customers are at ease and he can solve pretty much any problem that is thrown at us.

Andi has been with Freeline for 20 years and his business experience and English skills have made him an integral member of the Freeline Team. 

When not hard at work for Freeline he can be found at the Cipta Hotel drinking beer with Stuart, or at home with his wife and young daughter. 

NANA - Surf Guide

Nana joined Freeline in 2005 and since then he proven to be a great asset to the business. Nana's happy-go-luck nature, great repore with people and hard work ethic means that our guests at Ombak Indah Losmen get the most out of their stay. He was instrumental in developing the 'Nature Trek', a 1/2 day excursion through amazing agricultural areas behind Ombak Indah Losmen. 

Nana came to Freeline with considerable travel industry experience, working as a tour guide and in service for large hotels in the Cerita area of West Java. He is now also an accomplished photographer and video editor.

He now leads out Team of Surf Guides in South Sumatra. He is always up for a game of table-tennis, and claims to be the resident champion!

AGUS - Surf Guide

Agus has worked with Freeline since the late 90's Agus and is an important member of our team.  He is an excellent surfer and waterman with good English.   Honest and reliable, Agus makes sure our surfers get the best waves, have fun and no hassles. 

From Cimaja, West Java, he now works at Ombak Indah Losmen and has good knowledge of all surf spots in the area and which places work best under different conditions.

During he off-season he contributes to the maintenance and up keep of the property.  Agus loves to fish and will often accompany Stuart on exploration trips to the more remote parts of West Java and nearby islands.

DEDY - Surf Guide

Dedy joined Freeline in 2007 as our second surf guide for Ombak Indah Losmen.  Since then he has gown in leaps and bounds with his English, surfing ability and skills in surf guiding and customer service. 

Guests regulary request his services and nothing is too much to ask of him.  In fact Dedy is a trained electrician and regularly provides emergency back up electrical services when needed by the losmen.

Dedy is now married with a young daughter and while away from his family he takes care in looking after his rooster, Jagger.

 

APUT - Surf Guide

Aput, younger brother of Agus, is our latest addition to the team.  Starting in late 2013 as a trainee Surf Guide, he quickly demonstrated his skills managing premium tour groups and supporting losmen staff and is now a very welcome, full member of the team.

Quiet, polite and very popular with the guests, Aput lets his surfboard do the talking and his regular airal performances in the surf has earned him the nickname 'Astronaut'. 

This injection of youth to the team is however putting pressure some of the team elders, who, now married with young families, are having difficulty keeping up! 
 

DIKI - Surf Guide

Diki lives in Cimaja, West Java and looks after our guests doing the West Java Land trip.  Diki has a long history with Freeline, and as a teenager, received his first surfboard from Nev. 

Diki is a respected 'surfing elder' and his career cover a wide range of water related activities including: professional windsurfer, surf, sailing and water safety training instructor, tour guiding and travel management as well as specialist consultancy work in travel.

He now prefers to spend time with his young family and runs a local surf school.

 

UE CUSTER - Sales Consultant

Sue first started working with Freeline in 2005 as our in-house ticketing expert. She is now the sales front line answering calls and emails, ensuring you have all the information you need to get on the right trip. She does all out ticketing booking processing.

Sue has over twenty-five years travel industry experience and brings an essential depth of knowledge to the business.

Sue is based in Evans Head, NSW, and is married to long time Freeline customer, Indo Surf Technical Adviser, and good friend Dave 'Messiah' Custer.

STUART HORSTMAN- Managing Partner

Stuart joined in partnership with Freeline Founder Nev Hines in 1997 and helped Nev to get the buisness to where it is today. 

He manages the business and looks after marketing in Australia as well as ensuring smooth communications with staff and operators on the ground in Indonesia.  He says the best part of his job is sampling the Indo juice with customers or checking new spots for future tours with the surf guides. 

He also owns the charter boat Sri Noa Noa, which operates between Bali and Timor and is very popular with our customers.  His other job back in Sydney involves working with businesses, helping them to get more organised.

ANY SITORUS - Partner & Manager, Ombak Indah Losmen

Any has been involved with the business since the late 90's, assisting Nev with tour operations and losmen management.  In 2006 Nev and Any moved to live on site and manage Ombak Indah Losmen in South Sumatra where her role became increasingly important, particularly with staff management and liaison with local authorities and suppliers.

Since Nev's passing in May 2011, Any took over Management of Ombak Indah and became a partner in Freeline.  Any's tenacity and determination has got the place to where it is today.   She is a natural host and strives to ensure our guests have the best time possible under her care. 

   

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