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How To Book

1. Contact us to determine where you want to go and to check availability

Just click the ENQUIRY  form below or call or email us if you need assistance on making your decision:
Email: info@freelinesurf.com.au
Phone: 1800 280 626 (FREECALL within Australia), 02 4286 0079 (within Australia), or + 61 2 4286 0079 (outside Australia)
 

2. Complete a BOOKING FORM and send us your deposit

Go to the Trip Page you want to go on and click BOOK NOW, fill in the online form and submit.  Make sure you:
  • Read the Terms & Conditions carefully
  • Indicate whether you require us to arrange your tickets and travel insurance - we reccommend you book your tickets after booking your trip to ensure transfer times are minimised.
You will then be emailed a PDF Payment Form which explains how to pay your deposit, currently $500 for land based trips and $850 for boat trips.  Your  booking is not confirmed until we receive your deposit.  For depoaits paid by internet transfer, always use your SURNAME as the payment reference so that we can allocate you payment to your booking.
 
Upon receipt of your deposit we will send you a receipt. The final balance is due 60 days before departure.
 

3. Arrange your international tickets and travel insurance

As a licenced travel agent Freeline can provide you with international tickets (departing from Australia) and travel insurance, which is mandatory.  Your preference will be captured when you complete the online BOOKING FORM.  We will be in touch you require us to look after this for you.  If you are arranging your own ticket and or insurance, you need to email us your flight details into and out of the trip arrival city (e.g. Padang for Mentawais) and confirmation that you have travel insurance (insurance company and policy number).
 

4. Start preparing for your trip

Download and print our 'What to Bring' document containing useful information on traveling and surfing in Indonesia.
 

5. Send through your final payment

Just prior to the due date (60 days before departure) we will send you a courtesy reminder of your final balance and the due date.  Sent through payment on or before the due date using either of the methods listed on your Payment Form, as listed below:

  1. By cheque or money order payable to 'Hedley Travel P/L Client Account'
  2. By internet transfer or direct deposit to the following account:
    • Account Name: Hedley Travel P/L Client Account
    • BSB: 012071 Account No: 110545394
    • Swift Code: ANZBAU3M
    • Branch Address: 665-669 George St, Haymarket NSW 2000 Australia
  3. Credit Card (for Visa & MasterCard add 1.5% fee, add 3.5% for American Express and Diners Card)
Upon receipt of final payment we will send out your final receipt and 2-3 weeks before departure your final itinerary will be emailed to you.  It is essential that you print a copy and trke this with you on your trip.

6. Begin your adventure

You get on your flight then our representatives will pick you up at your starting point in Indonesia where your surf adventure begins!

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